Do more with Skype

Skype Developer Program Newsletter

March 2008

wolli says	Yours to keep
Guest writer	Skype for Business
Updates	What is new in the Developer Zone?
From the Partner	A case study from OnState
Hot off the press	New Extras
Avo's TechTalk	Now you hear me. Now you dont.

wolli says

Yours to keep

Peeter P. "wolli" Mõtsküla, (interim) head of SDP

I have been rather quiet lately.

In our January newsletter, I said my main ambition as head of SDP was to make the Skype Developer Program more relevant for the company, and more useful for the community. It still is. And the reason for my public silence is that I've been working a lot in-house. It's actually as simple as 1-2-3:

In order to become more useful for the community
we need input from our engineering, product, legal, and other teams
that we can only get if we can prove the community's relevance for the company.

Guest writer

Skype for Business

Shane McNulty, Skype for Business Manager

Skype has grown up with a consumer value proposition at its heart. Skype's primary use is associated with individuals (consumers) using Skype to communicate with their friends and family. Like eBay, Skype started as, and has been branded as, a pure consumer-to-consumer proposition. Yet its customer base has naturally begun to evolve and we are experiencing growth from groups other than individual consumers. Specifically, Skype is seeing an emerging community of Small Businesses (SMB's) getting value from Skype. This emerging segment is a key opportunity for Skype to expand & extend the company beyond its current market perception as consumer only, without ignoring or forgetting our highly valued consumer customers.

Updates

What is new in the Developer Zone?

March FAQs
These are the latest Developer requests, Skype Technical services has resolved for you (FAQs)

API bugs solved or fixed
These are the latest API bugs, Skype Technical services has resolved and fixed for you. Thanks again for reporting these in our issue tracker (Jira).

From the Partner

A case study from OnState: B4 Consulting, Inc

Responsive and knowledgeable customer service drives customer loyalty and helps attract new customers. When it comes to supporting business management software – real-time customer service is business critical. B4 Consulting, a global implementation partner for SAP™ solutions and a reseller of SAP Business One, delivers real-time customer support using the OnState Contact Center for Skype™, a Skype for Business Extra.

Hot off the press

New Extras

Chat Publisher
A webservice to publish public chats in blog.

ScallReport
Skype call traffic monitoring and analysis for a more successful business. ScallReport software measures and analyzes comprehensively your company's Skype call traffic.

Avo's TechTalk

Now you hear me. Now you dont.

Reportedly, spam now constitutes more than 75% of all processed e-mails. For now spam in Skype chat is still relatively rare, at least in comparison with what is happening with e-mails. Seeing as how Skype userbase continues growing, it is only a matter of time when most of us will have to seriously consider turning off accepting chats from previously unknown sources.

Thanks for developing for Skype

Information and help		Skype Developer Zone
Have you read the last documentation? Do you need support from the Developer Program?		Our blog: DevZone blog Our forum: Public API
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