Skype Privacy Policy

Skype Privacy Policy

Skype is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content.

This Privacy Policy is designed to assist you in understanding how Skype uses and safeguards the information you provide in using Skype's internet communications, Skype's websites and/or Skype's products, including without limitation, the ‘Qik’ branded products.

Please note that Skype is now a part of Microsoft.

1. WHAT INFORMATION DOES SKYPE COLLECT AND USE?

Skype may gather and use information about you, including (but not limited to) information in the following categories:

(a) Identification data (e.g. name, username, address, telephone number, mobile number, email address);

(b) Profile information (e.g. age, gender, country of residence, language preference and any information that you choose to make available to others as part of your Skype user profile as further described in Section 6);

(c) Electronic identification data (e.g. IP addresses, cookies);

(d) Banking and payment information (e.g. credit card information, account number);

(e) Call quality and survey results;

(f) Information about your usage of and interaction with Skype software, products, and websites (including computer, platform, device and connection information, client performance information, error reports, device capability, bandwidth, statistics on page views, and traffic to and from our websites, browser type and Skype WiFi enabled hotspot detection and usage statistics);

(g) Products or services ordered and delivered;

(h) The URL of videos that you have selected to appear in your mood message;

(i) Skype test calls made to ECHO123 (which are recorded and played back to the user and deleted thereafter);

(j) List of your contacts and related data (we will give you a choice as to whether you want Skype to use contact lists from other services to populate your Skype contacts);

(k) Your username and password for other email accounts where you have provided this to us and requested us to search for your friends on Skype (please note that Skype does not retain this information after completing the search or use it for any other purpose);

(l) Correspondence between you and Skype;

(m) Traffic data (data processed for the purpose of the conveyance of communications or the billing thereof, including, but not limited to, the duration of the call, the number calling and the number called); and

(n) Content of instant messaging communications, Voice messagess, and video messages (please see section 12);

(o) Location information, derived from your mobile carrier or from the mobile device that you use. In connection with the Qik products, you control when your location is shared with others. Your location is displayed and shared with other Qik users only in accordance with your privacy settings. You also may create location information by "geo-tagging" your submitted content with location information. Please manage your privacy settings for location information carefully;

(p) Mobile device information, such as manufacturer’s name, device model number, operating system, carrier network;

(q) Location information and device identifiers, derived from your device, when you search for or connect to a Skype WiFi compatible hotspot. This information may be used to improve detection of eligibility to connect using Skype WiFi and for the purposes of offering, providing and marketing Skype WiFi to you;

(r) Access tokens for other accounts you associate with your Skype account (such as Microsoft account or Facebook), which are like an electronic key provided by the service that acts in place of a password for authentication.

2. HOW DOES SKYPE USE THIS INFORMATION AND FOR WHAT PURPOSE?

Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. Skype collects and uses, or has third party service providers acting on Skype’s behalf collecting and using, personal data relating to you, as permitted or necessary to:

  • provide internet communication, video sharing and other products in particular to convey the communications and videos you and others make by means of the Skype software and/or the Skype products;
  • change and customize Skype features and functionality;
  • take, process or deliver orders made via our websites, invoice you or notify you of the status of your order;
  • display updates about your recent activity using the Qik products or connections to other Qik users;
  • provide other services for you (as described when we collect the information);
  • provide you with customer support and troubleshoot problems;
  • compare information for accuracy;
  • inform you about service updates and faults;
  • request feedback or participation in on-line surveys;
  • resolve disputes;
  • verify your identity;
  • customize, measure, and improve Skype software and websites, as well as other Microsoft products and services
  • improve our search functionality and help you find and contact other Skype users more easily and accurately;
  • organise and carry out Skype’s marketing or promotional operations/offers, contests, games and similar events; and
  • protect your and Skype’s interests, including in particular to enforce our Terms of Service and prevent and fight against fraud, (together, the Purposes).

3. OUR DISCLOSURE OF YOUR PERSONAL INFORMATION

Except as provided below, Skype will not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content outside of Microsoft and its controlled subsidiaries and affiliates without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities. Please note that information that you voluntarily make public in your user profile, or which you disclose on forums, discussions boards or by posting comments will be publicly available and viewable by others.

Skype may disclose personal information to respond to legal requirements, exercise our legal rights or defend against legal claims, to protect Skype’s interests, fight against fraud and to enforce our policies or to protect anyone's rights, property, or safety.

In order to provide you with Skype products you have requested, Skype may sometimes, if necessary, share your personal and traffic data with Skype’s group companies, carriers, partner service providers and/or agents. For example the PSTN-VoIP gateway provider, WiFi access services providers, distributors of Skype software and/or Skype products, and/or the third party banking organizations or other providers of payment, email delivery, analytical services, customer support, or hosting services. Skype will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.

Some Skype products may be (i) co-branded; (ii) made available via a partner company’s website; and/or (iii) supported through a partner company. If you register for or use such products, you consent to both Skype’s and the partner company’s use of personal data collected in connection with the product and you understand that the partner company’s use of your personal data may be subject to the partner company’s privacy policy. Skype may offer its products in connection with other websites or services or may team with other online services to give you the combined results of both products/services or additional services and benefits. To determine whether you would benefit from the combined offer, if you have provided your consent, Skype may match your email address, and email addresses of your contacts against email addresses you have provided to the third party website/service provider.

If you are a member of the Skype Manager, detailed information about the activity on your Skype account including traffic data and details of your purchases and downloads may be accessed by your Skype Manager Administrator if you have agreed to such access. You can withdraw your agreement at any time by changing the settings on your account page on www.skype.com. If you provide personal data including your name and job title to be included in the Skype Manager directory, you acknowledge that such data may be viewed by other members of the Skype Manager.

If you leave a Voice messages for another Skype user, your Voice messages message may be transferred to a third party service provider (where the Skype contact you are trying to reach has signed up to receive Voice messagess by text message), and will be converted to text. The conversion process may in exceptional cases, require access by analysts. By using the Voice messages product, you consent to the processing of your Voice messages message by Skype and its service provider.

Skype, Skype's local partner, or the operator or company facilitating your communication may provide personal data, communications content and/or traffic data to an appropriate judicial, law enforcement or government authority lawfully requesting such information. Skype will provide reasonable assistance and information to fulfill this request and you hereby consent to such disclosure.

Information that is collected by or sent to Skype and/or Microsoft may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. In this regard, or for purposes of sharing or disclosing data in accordance with this article 4, Skype reserves the right to transfer information outside of your country. By using Skype software, Skype's websites or Skype products you consent to any such transfer of information outside of your country. Microsoft abides by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area, and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit www.export.gov/safeharbor.

As Microsoft continues to develop its business, Microsoft might sell or buy subsidiaries or business units. In any such transactions in which Skype or substantially all of its assets are acquired by a third party, personal information of Skype users will generally be one of the transferred business assets. We reserve the right to include your personal information in any such transfer to a third party.

4. WHAT ARE COOKIES AND GIFS HOW DOES SKYPE USE THEM?

Key Points

By using Skype’s websites and/or software you are giving your consent to the use of cookies. You can choose to reject cookies at any time, either by changing your browser settings (if your browser permits) or by ceasing to use Skype’s websites and/or software or by using the applicable opt-out functions. You should be aware that certain features are only available through the use of cookies and if you choose not to accept cookies, such features may not be available to you.

4.1 What are Cookies and GIFs?

4.1.1. Cookies

Cookies are small files containing a string of characters (text) that are sent to your browser from a website’s server. The cookie may contain a unique identifier but it does not contain personally identifiable information such as your name or email address. Skype may use cookies when you visit its websites, use Skype’s software or visit other websites where Skype serves advertisements. The browser of the Skype software client or your Internet browser stores the cookie on your computer's hard drive and this may be accessed by the website during your next visit. Other websites may also send cookies to your browser but your browser will not allow those websites to see Skype’s cookie data.

A typical Skype cookie might look something like this:
SC=LC=en:CCY=EUR:CC=UK:TZ=+1:VER=0/1.3.0.13/:TS=1105405660:TM=103841368

SC stands for Skype Cookie (cookie name)
LC is the language preference for our website
CCY is the currency preference for our website
CC is a country code
TZ is timezone
VER is the Skype software client version that the user is known to be running
TS is when the cookie was set
TM is when the cookie was modified

4.1.2. Gifs

Skype web pages and client interfaces may include clear gifs, also known as web-beacons and tracking pixels. Gifs are tiny graphics with a unique identifier, which are used to count your visits to the page (but which do not retain any personally identifiable information). In addition, Skype uses clear gifs in our HTML-based emails to let us know which emails have been opened and acted upon. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

4.2 What type of Cookies does Skype use?

Skype uses session cookies, persistent cookies and local shared objects (flash cookies).

Session cookies are temporary cookies, or unique identifiers associated with your browser for the duration of your visit to Skype’s websites or area of the Skype software client. Once you close your browser, the session cookie ID will disappear and information about your visit is not retained.

Persistent Cookies remain on your browser even after you close it and may be used by your browser on subsequent visits to the website.

Local Shared Objects or ‘Flash Cookies’ are cookies written with Adobe flash technology. These cookies are saved on your computer in the same way as other cookies but they cannot be managed at browser level in the same way.

4.3 How Skype uses Cookies

Skype uses its own cookies for a variety of purposes, including to:

1. recognize you when you sign in and understand how you arrived at our website, so we can make sure that we provide you with relevant customer content and information. For example:

  • if you arrived at our website by clicking on a link to hear about US subscription packages, we can make sure you see content relevant to those offers;
  • we can recognize your time zone so that your call lists are accurately displayed;
  • if your last purchase included VAT, we can make sure you are always provided with a VAT inclusive price;
  • if your cookie was set a long time ago, we know you are not a new user and we will not show you content intended for new users, such as ‘how to use Skype’ pages;

2. remember your chosen preferences, such as:

  • the language you choose to see our website in;
  • the currency you wish to see our prices in;

3. fight against fraud;

4. inform Skype about the version of the Skype software client you are using so that we can provide you with new software updates and direct you to the relevant help sections;

5. enable you to access your account and account services through the Skype Software client;

6. provide internal and customer analytics and gain statistics and metrics about our websites, such as total number of visitors and page views;

7. monitor the effectiveness and performance of our advertising and marketing campaigns and carry out research in order to help us to improve our products and websites;

8. initiate security measures such as ‘time-out’ when you have not logged into your account service area for a period of time;

9. populate your Skype client with one of your Skype contacts’ information, where this contact invited you to join Skype;

10. deliver video content to you;

11. provide Skype ads most relevant to you when you visit other sites that display Skype ads.

4.4 Third Party Cookies

In addition to Skype’s cookies, Skype’s analytics, ad-serving and affiliate partners may set cookies and access cookies on your computer, when you are using the Skype software client or visiting a Skype website and may collect information about your online activities across websites or online services.

4.4.1 Analytics

Skype uses analytics partners, including Omniture, Google Analytics, and Flurry Analytics, to gather anonymous statistical and analytical information about how users use Skype websites and software clients. For example, these partners gather and aggregate data on page views and clicks on our sites, the search engines and keywords used to find our sites, links accessed from our sites, error and crash information about our clients, and similar information. These analytics are not used to track your journey to other websites or to identify you.

4.4.2 Advertising

The advertisements of Skype and of third parties appearing in the Skype software, Skype products and on Skype third party websites are delivered to you by Microsoft Advertising or other carefully selected ad serving partners (“Ad Serving Partners”).

Skype and its Ad Serving Partners may use non-personally identifiable information that you have provided in your Skype profile or otherwise provided to Skype, such as your age, gender, language and country of residence, as well as information about your relationship with and use of Skype’s websites, software, and products, in order to provide advertisements likely to be of greater interest to you and to help us measure and improve the performance of our advertising campaigns. Skype and our Ad Serving Partners may use cookies and/or web-beacons (Gifs) to collect this information.

4.4.3. Affiliates

Skype’s affiliate network program partner allows third parties to introduce people to Skype. Our affiliates may send cookies to your computer to allow them to receive information (a) when you click on a Skype related link on one of our affiliate partner sites, and/or (b) when you make a purchase on Skype’s website, for the purpose of paying commission to the affiliate partner. If you re-visit Skype’s site directly, our affiliate network program partner can recognize you and reward the third-party affiliate partner site that referred you to our site. These cookies are not within Skype’s control and for more information please visit our affiliate network partner Commission Junction’s site at: http://www.cj.com/privacy

4.4.4. Other Third Party Content

Sometimes, Skype’s websites may include widgets or embedded video content from third parties such as YouTube. When you view this content or use this widget, you may be accepting cookies from these websites. These cookies are not within our control and you should check with the relevant third party site for more information.

4.5 Your Choices about Cookies

We don’t recommend that you restrict or block cookies as this may impact on the functionality of our websites and products. However, if you choose to do so, please see the options available to you below. You can also find comprehensive information about cookies at www.aboutcookies.org.

4.5.1 Browser Cookies

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to delete cookies or how to disable cookies altogether.

Skype software browser cookies can be disabled by: accessing the File menu from your Skype software client toolbar, choosing the Privacy option and un-checking the ‘Allow Skype Browser Cookies’ box.

4.5.2 Local Shared Objects (Flash Cookies)

You can manage the usage of flash cookies via http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

You may also manage flash cookies through your browser depending on how recent the version of Internet Explorer (or other browser) and media player you are using. Please also visit the Adobe website at http://kb2.adobe.com/cps/526/52697ee8.html

4.5.3 Analytics

To opt out of Omniture analytic cookies, please visit: https://smetrics.skype.com/optout.html

To opt out of Google Analytics cookies, please visit: http://tools.google.com/dlpage/gaoptout

4.5.4 Browser Controls for “Do Not Track” and Tracking Protection.

Some newer browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the web sites you visit indicating that you do not wish to be tracked. Those sites (or the third party content on those sites) may continue to engage in activities you might view as tracking even though you have expressed this preference, depending on the sites’ privacy practices.  Because there is not yet a common understanding of how to interpret the DNT signal, Microsoft does not currently respond to the browser DNT signals on its own websites or online services, or on third-party websites or online services where Microsoft provides advertisements, content or is otherwise able to collect information.  We continue to work with the online industry to define a common understanding of how to treat DNT signals. In the meantime, users may continue to opt-out of targeted ads from Microsoft as set forth below.

Internet Explorer (versions 9 and up) have a feature called Tracking Protection that helps prevent the web sites you go to from automatically sending details about your visit to third-party content providers. When you add a Tracking Protection List, Internet Explorer will block third-party content, including cookies, from any site that is listed as a site to be blocked. By limiting calls to these sites, Internet Explorer will limit the information these third-party sites can collect about you. For more information about Tracking Protection Lists and Do Not Track, please see the Internet Explorer Privacy Statement or Internet Explorer Help.

5. YOUR ADVERTISING CHOICES

5.1 Third Party Advertisements

Skype websites and some Skype software clients enable third-party advertisements provided by Microsoft Advertising. In order to provide ads of greater interest to you, these ads may be targeted based on non-personally identifiable Skype profile information (including profile information from linked Microsoft accounts), such as age, gender, country of residence, and language preference, as well as other information Microsoft Advertising collects outside the Skype software client. For instance, Microsoft Advertising may utilize the same browser cookies set by Microsoft websites to enhance targeting within the Skype software client.
To learn more about how Microsoft Advertising collects and uses information to target ads on Skype and other properties, including how it uses information collected from Skype, such as age and gender and other information collected as part of delivering ads to or on behalf of Skype to target ads on other properties, please see the Microsoft Advertising Privacy Statement

Except for the modern Skype client running on Windows 8, you may opt-out of Microsoft targeted ads in any Skype software client that enables targeted ads by visiting the privacy menu in the Skype software client toolbar. If you opt-out, you will still receive advertisements based on your country of residence, language preference, and IP address location, but other targeting information will not be used. For the modern Skype client running on Windows 8, you may opt-out of receiving targeted ads from Microsoft Advertising through your browser by visiting http://choice.live.com/advertisementchoice, or the NAI or DAA sites described below. For more information about how Microsoft Advertising collects and uses information, please see the Microsoft Advertising Privacy Supplement.

In some instances, Microsoft Advertising may facilitate the placement of advertisements in Skype software client by other online advertising networks. In some cases, these third parties may also place cookies on your computer and may collect information about your online activities across websites or online services. These companies currently include, but are not limited to: 24/7 Real Media, aCerno,Inc, AdBlade, AdConion, AdFusion, Advertising.com, AppNexus, Bane Media, Brand.net, CasaleMedia, Collective Media, Fox Interactive, Interclick, Millennial, ROI Media, SpecificMedia, Tribal Fusion, ValueClick, Yahoo!, YuMe and Zumobi. If you have opted-out of targeted ads in the Skype client as outlined above, Skype will not pass any profile information to such advertising providers with the ad request. However, because these third parties may place cookies on your computer that facilitate their own targeting, the Skype opt-out mechanism described above will not necessarily prevent ad targeting by these companies. These companies may offer you a way to opt-out of ad targeting based on their cookies. You may find more information by clicking on the company names above and following the links to the Web sites of each company. Many of them are also members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA), which each provide a simple way to opt-out of ad targeting from participating companies.

6. YOUR USER PROFILE

Your user profile is the information provided by you at registration or later which is displayed in your Skype profile in the Skype software client, in the Skype search directory and on your personal details page in your account on www.skype.com. It may include your Skype username, full name, address, telephone and mobile numbers, gender, date of birth, country, language, “about me” page URL, and any other information that you decide to make available. You can access your user profile from the “Skype” menu in the Skype software client or from your account on www.skype.com in order to view, correct or complete information, remove non-mandatory information; and to see the privacy settings associated with your profile information.

If you use the Qik products, you will have a Qik user profile. A username and optional first name and last name is displayed when you stream videos, upload videos, or send messages. Based on your privacy settings, any content that you submit to Qik may be redistributed through the Internet and other media channels and may be viewed by the general public. You can access your profile from your account on www.qik.com in order to view, correct or complete information, remove non-mandatory information; and you can change your sharing settings from the settings menu in the Qik software application.

7. LINKED WEBSITES AND THIRD PARTY APPLICATIONS

Skype websites may contain links that will let you leave Skype's website and access another website. Linked websites are not under the control of Skype and these websites have different privacy policies. The Skype Privacy Policy applies solely to personal information that is acquired on the websites or through your use of the Skype software, Skype products and/or your relationship with Skype, so Skype urges you to be careful when you enter any personal information online. Skype accepts no responsibility or liability for these other websites.

If you use any extras, plug-ins or third party applications together with the Skype software or use any third party applications or products that incorporate or embed the Skype software (“Applications”), the provider of such Applications may obtain access to certain personal information about you. Skype does not and cannot control how the provider of Applications may use any personal information connected in connection with such Applications. Please ensure that you review any privacy policies or other terms applicable to the use of such Application before installation.

8. HOW DOES SKYPE PROTECT YOUR PERSONAL INFORMATION?

Skype will take appropriate organizational and technical measures to protect the personal data and traffic data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and traffic data can only be accessed by authorized employees of Microsoft or its affiliates, subsidiaries or service providers who need to have access to this data in order to be able to fulfill their given duties.

Skype may use automated scanning within Instant Messages and SMS to (a) identify suspected spam and/or (b) identify URLs that have been previously flagged as spam, fraud, or phishing links. In limited instances, Skype may capture and manually review instant messages or SMS in connection with Spam prevention efforts. Skype may, in its sole discretion, block or prevent delivery of suspected Spam, and remove suspicious links from messages.

9. PERSONAL DATA OF FRIENDS

You may be interested in inviting your friends to join Skype. In the event you wish to use Skype's referral service, you will be directed to a webpage and will have the possibility of adding one or more email addresses in an online form. The information entered in this form, will only be used for the purposes of automatically generating an email message to these potential Skype users. By entering your friend’s email address you are confirming that your friend has consented to the supply of their details. Skype may identify you as the person who has made the referral in the invitation sent to your friend and will include your name, email address and/or phone number in such invitation.

10. CONTACTING YOU

Skype may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms on the website or any survey that you take part in is used for the purposes of reviewing this feedback and improving the Skype software, and Skype and other Microsoft products and websites.

Skype may contact you to send you messages about faults and service issues. Further, Skype reserves the right to use email, the Skype software or SMS to notify you of any eventual claims related to your use of Skype software, the Skype websites and/or Skype products, including without limitation claims of violation of third party rights.

Skype may send you alerts by email or SMS to notify you when someone has tried to contact you. Skype may also use email, SMS or the Skype software to keep you up to date with news about the Skype software and Skype products that you have purchased and/or to inform you about other Skype products or other Skype related information. You can opt-out of the receipt of alerts and/or promotional (a) emails by clicking the ‘unsubscribe’ link on the email that you receive or by changing your notification settings on your account page on www.skype.com; and (b) SMS by following the instructions on the SMS that you receive.

If you have registered for or use co-branded Skype products, the emails or SMS that you receive may be from our partner company, acting on Skype’s behalf.

11. HOW CAN YOU ACCESS OR AMEND YOUR PERSONAL DATA?

You have the right to access and, where relevant, to amend your personal information. Some of your information may be viewed or edited online by signing into your account page on www.skype.com or www.qik.com. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity.

Skype will use all reasonable endeavours to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes. However, please note that due to the technical nature of the peer to peer network, it can sometimes take up to two weeks before your Skype ID disappears completely from the peer to peer network. Your details may still appear in the search directory during this time.

12. HOW LONG IS YOUR PERSONAL DATA KEPT BY SKYPE?

Skype will retain your information for as long as is necessary to: (1) fulfill any of the Purposes (as defined in article 2 of this Privacy Policy) or (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.

Retention of Instant Messages, Voice messages Messages, and Video Messages (Skype internet communications software application only)

Your instant messaging (IM), Voice messages, and video message content (collectively “messages”) may be stored by Skype (a) to convey and synchronize your messages and (b) to enable you to retrieve the messages and history where possible. Depending on the message type, messages are generally stored by Skype for a maximum of between 30 and 90 days unless otherwise permitted or required by law. This storage facilitates delivery of messages when a user is offline and to help sync messages between user devices.  For IM, if you have linked your Skype and Microsoft accounts, you may have the option to choose to store your full IM history for a longer period. In that case, your IMs may be stored in your Outlook.com Messaging folder until you manually delete them. For Video messages, you may also choose to store messages for an extended period if the sender is a Premium Member.

Skype will take appropriate technical and security measures to protect your information. By using this product, you consent to the storage of your IM, Voice messages, and video message communications as described above.

13. MICROSOFT ACCOUNT

Microsoft account (formerly known as Windows Live ID and Microsoft Passport) is a service that allows you to sign into Microsoft products (including Skype), web sites and services, as well as those of select Microsoft partners.

If you have a Skype account, you may connect it to a Microsoft account in order to view your contacts and other information from both accounts in one place. If you choose to connect your Skype account to your Microsoft account, Outlook.com users who communicate with you or who add you to their contacts may be invited to connect with you on Skype.

To use the Skype app on a Windows 8 or Windows 8.1 device, you must first sign into Windows with a Microsoft account. After you have launched the app for the first time, you will be signed into the app whenever you are signed into Windows with your Microsoft account on that same device. For more information about Windows 8 and Windows 8.1, please visit their privacy statements, located here and here, respectively.

To view additional details about Microsoft account, including how to create and use a Microsoft account, how to edit account information, and how we collect and use information relating to a Microsoft account, please visit the Microsoft account privacy statement.

14. CHILDREN

Skype's websites and software clients are not intended for or designed to attract users under the age of 13. We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.

15. MOBILE NOTIFICATIONS

When you use Skype on your phone, Skype may use notification services available for that phone to let you know of incoming calls, chats and other messages when you are not actively running or using the Skype application. These services may be provided by a third party. For example, messages sent to an Apple device will use Apple’s Push Notification Services.

Notification services may receive information about the caller, sender of the message and the content of the message as part of providing the service and may use the information in accordance with the terms and conditions and privacy policy for the service provider. Skype is not responsible for the data collected by third party notification services.

If you do not want to use third party notification services to receive notification of incoming Skype calls and messages, you can disable this in Settings>Notifications>Skype.

16. CAN THIS PRIVACY POLICY BE MODIFIED?

Skype will occasionally update this Privacy Policy to reflect changes in our software and/or products and customer feedback. When we post changes to this Privacy Policy at skype.com/go/privacy, we will update the "last revised" date at the bottom of the Privacy Policy. If there are material changes to this Privacy Policy or in how we will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. You agree that your continued use of the Skype software or Skype products after notice shall constitute your acceptance of the Privacy Policy. We encourage you to periodically review this Privacy Policy to be informed of how Skype is collecting, using, and protecting your information.

17. HOW CAN YOU CONTACT SKYPE?

To contact Skype in relation to the “Skype” branded software or products, please submit a support request to customer support team. To contact Skype in relation to the “Qik” branded software or products, please submit a support request to http://support.qik.com
Skype Software S.à r.l / Skype Communications S.à r.l.
23-29 Rives de Clausen
L-2165 Luxembourg
Luxembourg
For members of Skype Manager in the United States only:
Skype Inc.
3210 Porter Drive
Palo Alto, California 94304, USA

© Skype and/or Microsoft – Last updated: January 2014