What must I do in order to be eligible for a free Skype voucher?

You must successfully complete a qualifying transaction at a participating Western Union agent location in the United States by the date mentioned in the ad.

How do I redeem my Skype code?

To redeem your code visit www.skype.com/wu then click on ‘Redeem my code’. You must then sign in to your Skype account. If you don’t have one, you can easily create a Skype account. Input the code which appears at the bottom of your receipt, accept the terms and conditions and then click on ‘Redeem’.

Where do I find my Skype code?

You can find your code on your Western Union® receipt. Remember the code is only offered on qualifying transactions so you won’t receive a code if you do a transaction that doesn’t qualify for this offer.

Can I redeem more than one voucher code?

Yes. You will receive one voucher code for every successful qualifying transaction.

How many minutes of calling will I receive?

Your voucher is in U.S. dollars and the number of minutes you receive for this amount of credit will vary depending on the country you are calling, whether you are calling a mobile phone or landline in that country, and how many calls you make. You can check out our calling rates. A connection fee per call applies.

How long is my code valid?

Your voucher code must be redeemed by the date stated on your receipt. Once redeemed your credit does not expire.

What can I do with my Skype voucher?

Once you have redeemed your voucher code you can call mobiles and landlines around the world. Simply open your Skype app, click on Call Phones and dial the number you wish to call.

What is Skype Credit?

Skype Credit is a great way to pay for various Skype products and to enable Skype features that aren’t free. You can use it to make great value calls to mobiles and landlines across the world, send low cost SMS text messages and to forward calls. You can also use Skype Credit to buy a subscription or a Skype Number.

Your Western Union® voucher gives you Skype Credit and it’s easy to buy more. You can easily top it up in any Western Union® store, or use a credit card, PayPal and lots of other ways.

Can I use Skype on my mobile?

Yes! Skype works across all major mobile phones and tablets. Just download the app to your mobile and use Skype to call mobiles and landlines around the world, all from the Skype dial pad. Here’s how.

Does the person I’m calling need Skype?

No. For them, it’s just like receiving a normal call on their landline or mobile.