Haven’t made a purchase?

Head back to the Office 365 site.


To claim your minutes, all you need to do is sign in or create a Skype account and we’ll do the rest. Say ‘hello’ to anyone with a landline in over 60 countries/regions or call mobile phones in 8 countries/regions, including the United States and Canada. See the full list of countries/regions below.

Both landlines and mobile phones: Canada, Guam, Hong Kong SAR, Japan, Puerto Rico, Singapore, Thailand, and the United States.

Landlines only: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Croatia, Colombia (excl. Lex), Costa Rica, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Israel, Italy, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.

Skype minutes are not included with Office 365 in Algeria, Bahrain, China, Egypt, India, Korea, Kuwait, Lebanon, Libya, Morocco, Namibia, Pakistan, Qatar, Taiwan, Tunisia, and United Arab Emirates.

Note that special, premium, and non-geographic numbers are not covered by Skype minutes. Additionally, it isn’t possible to place emergency calls.

What else can I do with Skype?

Skype to Skype calls

Call anyone else on Skype for free, anywhere in the world. Call your best friend to make weekend plans or touch base with a client on the other side of the world and talk for as long as you like.

One to one video calls

You can’t put a price on a face to face catch up. So we didn’t. Share a free video call with anyone who also has Skype and a webcam or compatible smartphone.

Instant messaging

Make Saturday night plans with the gang, catch up with family or collaborate with a colleague – all for free with instant messaging.

Caller ID

Don’t be an unknown number. Let people know who’s calling with free caller identification.

New to Skype?

Our handy guide will teach you everything you need to know. For help linking your Office 365 and Skype accounts, visit our support site.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling